Printing
Where are these artworks printed?
I print all my work in my Los Angeles or Ventura, California Studio. I use archival pigment inks and print on 100% cotton Fine Art paper which has a beautiful textured finish similar to watercolor paper. Every print is individually trimmed by hand and carefully inspected before packaging. I have extremely high standards for a perfect print and will often make 2-3 prints before being 100% satisfied.
What is the paper like?
I print on only the highest quality fine art paper made from 100% cotton (no trees!). It has an extremely matte finish and is an archival heavyweight 255gsm fine art paper with a touch of texture similar to watercolor paper. There are no brightening agents (OBAs) or plastic mixtures — just cotton, the purest form of cellulose. The paper is mould-made in England and has a delicate texture made with a traditional process using natural woolen felts, which gives it a lovely random quality. Most other prints available online are made using lesser papers but I invest considerably more into my paper and process because I’m obsessive about the quality of my prints.
Custom Sizes and Framing
Are custom sizes available?
I’m happy to work with you on custom sizes. I can print very large prints (up to 44″ x 70″) so feel free to contact me to discuss your needs.
Tell me about your framing?
Custom framing is offered for select sizes. All framing is made to order by hand using archival materials and high quality mouldings. Framed art arrives with all necessary hardware, ready to hang.
Framed art typically ships in 2 – 3 weeks. All framing is made to order from scratch. Tracking info will be sent when your item ships.
Shipping
What Shipping Methods Are Available?
Prints ship out in 1–3 days. If you need your prints right away, feel free to contact me at molly@capricorn-press.com and I’m usually able to work with your deadline.
I will ship UPS, USPS priority, or first class depending on size, weight and the options you choose during checkout.
**If you choose FIRST CLASS, USPS doesn’t usually update the tracking information and it takes about a week or so, sometimes longer, but it’s cheaper.
**If you choose PRIORITY MAIL, then your tracking is updated along the way and usually takes 2-3 days to most locations, but is more expensive.
Framed art will ship via FEDEX or freight depending on size.
Do You Ship Internationally?
I am happy to ship orders internationally for orders of $45 or more, but please be familiar with your country’s customs and VAT fees. These fees are not factored into your purchase as I have no way of calculating them. The buyer is solely responsible for all Customs and VAT fees that may be applied to your order. The post office of your country will often hold international packages until you pay the custom fees so please be aware of this. This is common in the UK and EU. Due to the additional steps in preparing International shipments, orders placed for less than $45 will be cancelled and refunded. Thank you.
How Long Will It Take To Get My Package?
Unframed prints will ship within 1 – 4 days. First Class Domestic typically takes 3 – 5 days and Priority Domestic usually takes between 1 – 3 days.
Framed art ships in 2 – 3 weeks. All framing is made to order from scratch. Tracking info will be sent when your item ships.
International shipping varies depending on the country but I’ll usually try to ship international orders out as quickly as I can to compensate for the additional travel/customs time.
Payment
What Payment Methods Are Accepted?
We accept payment by Credit Cards, Amazon Pay, Klarna, Apple Pay, Android Pay, or Paypal. You can also visit my ETSY shop.
Orders & Returns
How Can I Cancel Or Change My Order?
Please contact me at molly@capricorn-press.com as soon as possible regarding an order you have placed.
Do I need an account to place an order?
Absolutely not!
How Do I Track My Order?
I will send you tracking info once the order has shipped.
How Can I Return a Product?
Due to the delicate nature of paper, I don’t resell any prints that have been handled by anyone except me and my white gloves. However, please contact me with any issues – I want you to be happy with your print – and we will work it out.
Framed art is custom made to order and therefore cannot be returned.
What kind of a dog do you have?
Finn is a rescue from Tijuana adopted by me at 2 years old. He’s of unknown mixed breed and full albino. He’s neither deaf nor blind but he is extra sensitive to the sun so is often seen in sun goggles. He has an incredible life now and is super sweet and happy. Follow my instagram if you’d like to see occasional pictures and videos!